At HT2 Labs (HT2 Ltd., and HT2 Inc., (“HT2”) we are committed to protecting your privacy.
Last updated: 29th November 2018
At HT2 Labs (HT2 Ltd., and HT2 Inc., (“HT2”) we are committed to protecting your privacy.
We update our policy periodically, and in HT2s sole discretion. We will notify customers of any changes to this policy and encourage them to review this page from time to time.
Privacy Shield Statement
HT2 participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework with regards to the collection, use, and retention of personal information transferred from the European Union to the United States. You can view our certification here.
In compliance with the Privacy Shield Principles, we commit to resolve complaints about our collection or use of personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact HT2 at: [email protected] To the extent that we process any Customer Data protected by EU Data Protection Law under the Agreement and/or that originates from the EEA, to the United States, a country that has not been designated by the European Commission or Swiss Federal Data Protection Authority (as applicable) as providing an adequate level of protection for personal data, the parties acknowledge that HT2 shall be deemed to provide adequate protection (within the meaning of EU Data Protection Law) for any such Customer Data by virtue of having self-certified its compliance with Privacy Shield. We agree to protect such personal data in accordance with the requirements of the Privacy Shield Principles. If we are unable to comply with this requirement, we shall inform the customer.
We reserve the right to disclose personal data in order to comply with a court order, law or legal process including to respond to a government or regulatory request, or if we believe disclosure is necessary or appropriate to protect the rights, property or safety of company, our customers, or others including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
HT2 has further committed to cooperate with EU Data Protection Authorities (“DPAs”) with regard to unresolved Privacy Shield complaints. If the Partner does not receive timely acknowledgement of a complaint from HT2, or if HT2 has not addressed the Partners complaint to the Partners satisfaction, please contact the EU DPAs for more information or to file a complaint. The services of EU DPAs are provided at no cost to you. For residual complaints not fully or partially resolved by other means, you may be able to invoke binding arbitration before the Privacy Shield Panel as detailed in the Principles.
If there is any conflict between the terms in this Agreement and the Privacy Shield Principles, the Privacy Shield Principles shall govern. The Privacy Shield Policy applies to HT2, which is subject to the investigatory and enforcement powers of the Federal Trade Commission.
To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov.
What information do we collect from you?
HT2 collects and stores following information from our users:
Information you provide to us:
We receive and store any information you enter on the Website or provide to us in any other way. The types of information collected include your name, e-mail address, and any other data you actively choose to provide. You may modify or remove any of your account information at any time by logging into your account and accessing features to edit your profile and account information or by emailing us at [email protected]
HT2 is responsible for the processing of Personal Data it receives, under the Privacy Shield Frameworks, or subsequently transfers to a third party acting as an agent on its behalf. HT2 complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU, EEA and Switzerland, including the onward transfer liability provisions.
The following data is routinely collected when you use our products and services:
Address and/or email address and telephone number
Personal Unique ID or User IDs
Expressions of Opinions or Intentions
User IDs, IP addresses, usage data, cookies data, online navigation data, click data, location data, browser data, records of viewing
Please be aware that whenever you voluntarily post information to public areas on the Website or any other public forums, such information can be accessed by the public.
We also display Success Stories of satisfied customers on our site in addition to other endorsements. With your consent we may post your Success Story along with your name. If you wish to update or delete your testimonial, you can contact us at [email protected]
Information collected automatically:
Like most website operators, HT2 collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. HT2s purpose in collecting non-personally identifying information is to better understand how HT2s visitors use its website.
We may collect anonymous statistics about the behaviour of visitors to our websites. For instance, HT2 may monitor the web pages run through the ht2labs.com site to help identify future product needs. HT2 may display this information publicly or provide it to others.
We do not link this automatically collected data to other information we collect about you.
How do we use the information that we collect?
We use the information we collect only in compliance with this Policy. We neither rent nor sell your information to anyone. We don’t share your information with other organizations or individuals outside of HT2, except as described below. Customers who subscribe to our services are obligated through our agreements with them to comply with this Policy.
We want to give you and all of our users the best possible services and a positive user experience. We use the information we collect from you in the following ways:
– To provide, maintain, tailor and improve our Website and our service;
– To provide you with customer support and troubleshoot problems;
– To inform you about service updates and faults;
– To request feedback or participation in online surveys;
– To resolve disputes;
– To verify your identity;
– To customize, measure, and improve HT2’s service, software and our website;
– To protect HT2, you and others those use our Website and our service.
With your express consent we may also use your information to:
Organize and carry out HT2s marketing or promotional operations/offers, and similar events. If you do not wish to receive these communications in future, having initially opted in to receive them, please follow the unsubscribe link included in the communication.
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use of disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protect from unauthorized access, use of disclosure.
Retention of Personal Information
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
If a customer terminates their contract with us, we will provide them with access to all information stored for the customer us on request. This may include any Personal Information provided by you, for export by the customer according to our agreement with you. After termination, we may, unless legally prohibited, delete all customer information, including your Personal Information, from our services in line with contractual and or legal requirements.
Opting out and Unsubscribing
Upon request HT2 will provide you with information about whether we hold any of your Personal Information. Please note that where we are classed as a Processor we will have the responsibility of working with the Data Controller in answering your questions. In scenarios where we are the Data Processor and you have provided us with your Personal Information, you have the following rights with respect to that information:
– To review the user information that you have supplied to us
– To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
– To request that your user information not be used to contact you
– To request that your user information be removed from any solicitation list that we use
– To request that your user information be deleted from our records
– To exercise any of these rights, please contact us at [email protected] or by: HT2 Labs, The Carpenter’s Workshop, Blenheim Palace Sawmills, Combe, OX29 8ET, UK. We will
respond to your request within a reasonable timeframe and notify you of the action we have taken.
To ask questions about our privacy practices or our business in general you may contact us at:
The Carpenter’s Workshop
Blenheim Palace Sawmills